Privacy Policy

Arizona Weed Control Services LLC (“Arizona Weed Control,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. It applies to our website, our online client portal, and the weed-control services we provide in the Phoenix and Tucson areas.

1. Information We Collect

We collect information you provide and information generated as we serve you:

• Contact & account information — name, phone number, email address, service and billing addresses, and portal login credentials.
• Property & service information — property details, service history, treatments and products applied, appointments, notes, and photos related to your service.
• Billing information — invoices, payment status, and program enrollment. Card payments are processed by our payment processor; we do not store full card numbers on our systems.
• Communications — records of your calls, texts, and emails with us, including your messaging and marketing opt-in choices and the date you provided them. Phone calls may be recorded or transcribed for quality and record-keeping where permitted by law.
• Website & portal usage — basic technical data such as device, browser, and log information used to operate and secure the site.

2. How We Use Your Information

We use your information to:

• Provide estimates, schedule and perform services, and manage recurring service programs.
• Communicate with you about appointments, service reminders, billing, and support.
• Send marketing messages and special offers where you have opted in.
• Process payments and maintain accurate service and billing records.
• Operate, secure, and improve our website and client portal.
• Comply with legal obligations and enforce our agreements.

2A. Text Messaging (SMS) & Your Consent

With your express opt-in consent, we send text messages related to your service — such as appointment confirmations, service reminders, and, if you separately opt in, marketing and special offers. You provide this consent by checking the applicable box when you create an account or request service, or by otherwise agreeing to receive texts.

We do not sell your personal information, and we do not share your mobile phone number or SMS opt-in consent with any third party or affiliate for their own marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party except sub-processors acting on our behalf to deliver the messages you have requested.

• Message frequency varies based on your service and preferences.
• Message and data rates may apply from your mobile carrier.
• Reply STOP at any time to opt out of text messages; reply HELP for help.
• Carriers are not liable for delayed or undelivered messages.
• Consent to receive automated or marketing texts is not a condition of purchasing any service.

3. How We Share Information

We do not sell your personal information. We share it only as needed to run our business and serve you:

• Service providers (sub-processors) — trusted vendors that operate on our behalf, such as payment processing, phone/text and call-handling, mapping and routing, email delivery, and website and database hosting. They may use your information only to provide services to us.
• Legal & safety — when required by law, to respond to legal process, or to protect the rights, property, or safety of our customers, the public, or our business.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

4. Cookies & Tracking

Our website and portal use cookies and similar technologies that are necessary to operate the site, keep you signed in, and maintain security. We do not use them to sell your information. You can control cookies through your browser settings, though some features may not function without them.

5. Data Retention

We keep your information for as long as needed to provide services, maintain service and billing records, comply with legal and tax obligations, and resolve disputes. When information is no longer needed, we take reasonable steps to delete or de-identify it.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information, including encrypted connections and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Choices & Rights

• Text messages — reply STOP to opt out at any time.
• Marketing emails — use the unsubscribe link in any marketing email.
• Access & correction — contact us to review or update the information we hold about you, or update it in your client portal.
• Deletion — request deletion of your information, subject to records we are required or permitted to keep.

We will honor rights available to you under applicable Arizona and federal law. To exercise any of these, contact us using the details below.

8. Children’s Privacy

Our services and portal are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

9. Third-Party Links

Our website may link to third-party sites we do not control. This Policy does not apply to those sites, and we encourage you to review their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above shows when the current version took effect, and changes are effective when posted. Your continued use of our services or portal after changes are posted constitutes acceptance of the updated Policy.

11. Contact Us

Questions or requests regarding this Privacy Policy? Contact Arizona Weed Control Services LLC:

• Phone: (480) 641-1928 (Phoenix) · (520) 742-0371 (Tucson)
• Email: dan@azweedcontrol.net
• Mail: 3107 N 77th St, Mesa, AZ 85207